FAQs
General
What is SuperStream?
SuperStream is a premium streaming platform that offers cutting-edge devices like VseeBox and SuperBox, designed to deliver high-quality streaming of movies, TV shows, live sports, and more—without monthly subscription fees.
How are VseeBox and SuperBox different?
VseeBox is feature-rich, ideal for users seeking advanced options and a broader range of content. SuperBox is user-friendly, focusing on simplicity and ease of use with a plug-and-play setup. Both offer subscription-free streaming.
Do I need an internet connection to use SuperStream devices?
Yes, a stable internet connection is required to access content on both VseeBox and SuperBox. High-speed internet is recommended for optimal performance.
Are there any monthly subscription fees?
No, SuperStream devices like VseeBox and SuperBox do not require any monthly fees. You only pay for the device, and you can stream unlimited content without additional costs.
Can I access live TV with SuperStream devices?
Yes, both VseeBox and SuperBox support live TV streaming, offering access to news, sports, and entertainment channels from around the globe.
Is the setup process complicated?
Not at all! Both devices are designed for easy installation. Simply connect the device to your TV and WiFi, and you’re ready to start streaming.
Do SuperStream devices support 4K streaming?
Yes, both VseeBox and SuperBox support 4K resolution for an ultra-high-definition viewing experience.
Are SuperStream devices compatible with all TVs?
SuperStream devices are compatible with most modern TVs. All you need is a TV with AV or HDMI input and an internet connection.
Check your TV’s specifications to ensure compatibility.
What content can I watch with SuperStream?
You can access movies, TV shows, live sports, news channels, and on-demand content. The library depends on the apps and services installed on your device.
Can I install apps on SuperStream devices?
Yes, you can install thousands of additional apps. SuperBox and vSeeBox support the Google Android TV system, allowing you to download official apps from the Google Play Store. For third-party apps, visit the Market on the Home Page.
Shipping & Returns
How long will it take to get my package?
Orders are typically processed within 1 business day. Standard shipping usually takes 3 business days, depending on your location.
What are your shipping costs?
We offer free shipping on all orders.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you’re not completely satisfied, you can initiate a return within this time frame. Please refer to our Returns page for more details.
What kind of customer support does SuperStream provide?
SuperStream offers dedicated customer support to help with setup, troubleshooting, and any questions you might have about VseeBox or SuperBox products. Get in touch with us and we will be happy to assist you.
